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Social Services Departments:

For the Social Services Department in your locality, call toll-free 1-800-552-3431 or go to (click on “Local Offices” at left).

Community Service Boards and Behavioral Health Authorities:

For the CSB or BHA in your locality, call toll-free 1-800-451-5544 or go to (click on “Locate Services in Virginia” in the left-hand bar, then click on “Community Services Boards”).

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Medicaid Waivers were developed

Medicaid Waivers were developed to encourage people with disabilities and the elderly to access services in their homes and communities.  Medicaid is a joint federal-state program.  Medicaid Waivers provide funding to serve people who are eligible for long-term care in institutions such as hospitals, nursing facilities, and intermediate-care facilities.  Through Medicaid Waivers, states can “waive” [...]

What MORE Can You Do?

In order to get the necessary services for your child, caregivers need to be advocates.  Waiver slots are limited in number and cannot serve all the people who could benefit from waiver-funded services.  If you feel your family member truly needs a waiver slot and is eligible for one, you must take action. If a [...]

Consider the alternatives when making a decision to move to another state.

Medicaid waivers vary from state to state.  If an individual receives waiver services in Virginia and then moves to another state, he or she will lose the Virginia waiver funding.   The person must reapply for waiver services in their new home state.  (Exceptions to this policy are made only in the case of individuals placed [...]